Contact information

1. Company Information

  • Store Name: Hilisos

  • Business Address: 74 Stranmillis Rd, Belfast, BT9 5AD, United Kingdom

2. Customer Support Contact

If you need help with an order, product, return, or any general inquiry, you can contact us using the details below:

3. Customer Support Hours

Our support team is available during the following hours:

  • Monday to Friday: 9:00 AM – 6:00 PM (GMT)

  • Saturday & Sunday: Closed

  • Note: We do not provide live support on weekends or public holidays.

4. Response Time

We aim to respond to all inquiries within:

  • 24–48 business hours Response times may be slightly longer during peak periods or holidays.

5. Types of Support We Provide

You can contact us for:

  • Order tracking inquiries

  • Shipping questions

  • Return and refund requests

  • Product information

  • Payment or checkout issues

  • General customer support

6. Preferred Contact Method

For faster support, we recommend contacting us via email:

Please include your:

  • Full name

  • Order number (if applicable)

  • Clear description of your request

7. Legal Business Information

Hilisos operates under the following business details:

  • Address: 74 Stranmillis Rd, Belfast, BT9 5AD, United Kingdom

  • Email: hilisosgolia@gmail.com

  • Phone: 028 9068 1881